The Feefo Trusted Service Awards are based on genuine interactions with real customers; that is why it is such a highly respected badge of approval. Reviews are verified as genuine, so any comments and ratings gained from customers are a true representation of the service delivered.
Xcede won the Platinum Award for the second year in a row, the Platinum Trusted Service Award is given to businesses that achieve Gold standard for three consecutive years or more.
EarthStream were awarded the Gold Award in their first year of entry, which is a phenomenal achievement. Feefo presents the Gold Trusted Service Award to businesses that have collected at least 50 reviews between January 1st 2022 and December 31st 2022, with a Feefo service rating of between 4.5 and 5.
Adam Marsh, CRO of Xcede Group commented: “I was thrilled to hear that both of our brands had been awarded with a Feefo Trusted Service Award. This only further demonstrates the consistency of our exceptional customer service, something that will continue throughout 2023. What a way to kick off the year!”